Managing Volunteers During & After a DisasterThe following tools have been developed for Medical Reserve Corps Coordinators, Public Health Agencies or any organization that may deploy volunteers to assist during or after an emergency or disaster.
Communicating clearly with volunteers prior to their deployment, evaluating the site from the perspective of volunteer safety and receiving feedback from volunteers all contribute to promoting volunteer satisfaction and effective response.
These tools were developed through a process that included review of existing tools and resources, discussion with individuals who had coordinated volunteers in a disaster response, feedback from participants in a session at the 2008 Minnesota: Ready to Respond Conference and input from Minnesota Medical Reserve Corps Coordinators.
The tools are intended as templates to be modified to best meet your agency/organization needs, policies and procedures:
- Developing a Volunteer Code of Conduct
- Important Information Prior to Deployment
- Post-Deployment Hotwash
- Sample Packing List
- Staff Evaluation Example
- Volunteer Feedback Form
- Volunteer Safety
See more via the Incident Command System (ICS) forms, which may also be of assistance to volunteer managers during an event.
This guide was developed by the University of Minnesota Center for Public Health Preparedness.
Public Health Intervention WheelThe purpose of the Public Health Intervention Wheel is to improve population health. This asset will help you understand the wheel by weaving in definitions and pictures. There are several examples in each section.
Public health nurses and other public health professionals work collaboratively with communities to create environments that promote health and prevent disease and disability. They use an ecological approach to respond to the needs of the communities and are proactive in program and policy development to enhance the health of populations. Public health nurses use the Nursing Intervention Wheel to define the scope of public health nursing practice by the type of intervention and the level of practice. Regardless of the site or the population, this core set of interventions represents public health nursing as a specialty practice of nursing.
Although developed specifically as a Nursing Intervention Wheel it is easy to see that this broad-based intervention wheel also applies to the practice of many other public health disciplines. This online version of this Public Health Intervention Wheel enhances the original wheel by using visual representations of the interventions by level of intervention in the everyday practice of public health nursing.
Olson Keller, Linda, Susan Strohschein, Betty Lia-Hoagberg & Marjorie Schaffer. “Population-Based Public Health Interventions: Practice-Based and Evidence Supported.” Public Health Nursing. 2004, 21: 453-468.
Olson Keller, Linda, Susan Strohschein, Marjorie Schaffer & Betty Lia-Hoagberg. “Population- Based Public Health Interventions: Innovations in Practice, Teaching, and Management.” Public Health Nursing. 2004, 21:469-487.
This tool was developed by the Midwest Center for Lifelong Learning in Public Health.
Preparedness Tools & ResourcesU-SEEE PERL provides user-friendly tools created from research, including train-the-trainer packages, process improvement tools and more. Specifically, these tools and resources include:
- Moving Beyond HSEEP (Homeland Security Exercise and Evaluation Program), creating well- functioning teams for preparedness response
- Disaster 101: An immersive emergency preparedness and crisis leadership workshop
- Point of Dispensing Planning: Training in a Virtual World
- After-Action Report, a fillable chart for Public Health Performance Evaluation
- Improve Departmental Processes with the Public Health Performance Evaluation Primer
Mobile Preparedness & Response
As the use and capabilities of mobile devices expands, U-SEEE PERL is incorporating mobile technology into its preparedness training. Download our mobile apps and explore the potential of emerging technology in public health emergency response.
Moving Beyond HSEEP
This is a comprehensive train-the-trainer package to be used by those who educate and conduct exercises involving public health department staff with emergency response roles. The intent of this training package is to improve team communications, functionality, efficiency and effectiveness by teaching and giving participants opportunities to practice key communication strategies and tools. It provides participants with basic knowledge about high reliability teams and organizations, as well as step-by-step functional exercise guidelines.
Disaster 101 is a complete package which provides users the information to develop a workshop that 1) teaches disaster preparedness content and team response skills to participants and 2) allows participants to practice and receive feedback on emergency response skills through scenario-based disaster simulations and small-group and/or large- group debrief sessions.
Point of Dispensing Planning: Training in a Virtual World
The Virtual Point of Dispensing (POD) tool is a freely available open-source software package. This package allows one to view, modify or build new virtual worlds to demonstrate mass dispensing and other public health planning scenarios. It can be run on a local computer without the need for internet connection.
After-Action Report, a fillable chart for Public Health Performance Evaluation
The After-Action Report assists in identification of key resources that would have been useful during the event, partnerships that need to be created or maintained for the future, and trainings that should be continued or identified to prepare for the next emergency event. Distributed to emergency responders shortly after an event the tool can be completed in its entirety the emergency responder. The tool is designed to be used in a variety of different event types and jurisdictions.
Improve Departmental Processes with the Public Health Performance Evaluation Primer
The Public Health Performance Evaluation Primer is similar to a self-audit of public health program activities, and can be used to improve performance within health departments. The tool recommends methods to measure the efficiency of department processes. The tool assists in facilitating identification of deficiencies that need to be corrected and efficiencies that should be maintained. The performance information collected by this tool can support resource allocation decisions. The primer provides information on how to conduct a program evaluation, identify measurable aspects of the program, use a run chart to visualize the metrics under review and identify strategies for improvements.
GAMES & SIMULATIONS
Epidemic!Epidemic! is an online game designed to excite users about public health. The game simulates actual tasks performed by a team of public health professionals during an epidemic. Each player chooses a role to play and then works with other players to stop the spread of the disease while facing real-world decisions and challenges.
This engaging and innovative learning experience seeks to raise users’ awareness about the field of public health and motivate them to learn more about public health careers. Epidemic! informs people about the essential work performed by public health professionals and educates users about various roles and tasks in a fun and memorable way.
Global Outbreak: A Public Health ICS SimulationAn outbreak of respiratory infection is spreading around the globe. Cases have just been confirmed in your state. You are called to report to the State Health Department’s DOC (Department Operations Center) to serve on the Incident Command Team. Here you will:
- Choose your role as DOC Operations, Planning or Logistics Section Chief
- Apply concepts from previous Incident Command System (ICS) training
- Follow the steps in the “Planning P” process during the first operational period
- Attend DOC briefings and meetings
- Decide who should handle incoming requests and issues
- Determine the best course of action for items on your to-do list
- Monitor how your decisions impact stress, resources and public response
Outbreak at WatersedgeThe need for public health professionals has never been greater. But what is “Public Health” anyway? This interactive game will introduce you to the world of public health as you help discover the source of the outbreak that has hit the small community of Watersedge and stop it before more residents get sick. Including a teacher’s guide and other resources.
Disaster in Franklin County: A Public Health SimulationRegister and take this online simulation.
This online training module is eligible for 1 CPH recertification credit.
In this simulation, the learner will assume the perspective of various public health professionals responding to a natural disaster. They will make decisions on behalf of a county public health director, a public health nurse, an environmental health specialist, and other public health professionals. By approaching the emerging public health issues from these perspectives, the players gain a deeper understanding of the issues at hand, the decisions that colleagues in other disciplines face, and how those decisions impact his or her area of expertise.
Psychological First Aid (PFA) Tutorial AppPFA Tutorial provides a just-in-time review for those who have previously received training to provide PFA. The tutorial describes the four core actions of PFA providers, reviews ways to engage with disaster survivors, lists common reactions to traumatic events, and provides an opportunity to check understanding in practice scenarios. Available for iPhone, Android and as a mobile website.
Responder Self Care AppThis mobile app aids those deployed to emergency response events in maintaining their own physical, emotional, and social wellbeing. It provides checklists for before, during, and after deployment that help responders pack for deployment, take care of daily needs, maintain important relationships, reflect on experiences, and more. Customizable reminders ensure that critical tasks are not forgotten and tips explain why certain aspects of self care are vital. A variety of responders will find this app useful to help manage their self care while working in demanding situations, when caring for oneself is essential in order to help and care for others.