What is your current role in health care?
“I am the director of implementation at NeueHealth, the provider enablement arm of Bright Health Group, where I have been since I started as an intern in 2015. My new role focuses on building the operational platform behind NeueHealth. I get the opportunity to work with a broad range of individuals from across Bright including our provider groups and insurance arm to ensure we are providing aligned care to our patients.”
What stands out as a favorite memory during your time as an MHA student?
“This one is easy for me: The fishing trip. It was fun getting to my classmates in a social environment.”
How has the MHA Program helped prepare you for your career?
“One is learning the basics of the US healthcare landscape. Understanding providers, health systems and payer organizations is an incredibly helpful context for everything we do. The second is gaining hands-on experience through projects with local healthcare organizations. That opportunity gives you the confidence and relevant skills to jump into your first job and immediately make positive contributions.”
What challenges and opportunities will healthcare leaders encounter in the next 5-15 years? What skills will leaders need to be successful in light of these challenges and opportunities?
“Alignment of all the different stakeholders in healthcare toward the same goals. More and more niche players are getting into health care, but they’re not organized all that efficiently. I see an opportunity to align care delivery with the patient as the top priority. Understanding the bigger picture and being able to communicate/collaborate across the spectrum is critical to that goal.”
If you could give one piece of advice to a current student, what would it be?
“Project management and communication are a great way to make an instant impact. They give you the chance to get your foot in the door in any area of the company. Particularly at a younger company, everyone needs to be able to manage their own initiatives.”
